e-KYC in the Real World: Why Identity Verification Fails (and How Systems Can Be Built Better)

e-KYC (electronic Know Your Customer) is one of those “solved problems” in slide decks… until you deploy it at scale. In production, identity verification becomes a messy intersection of device quality, user behaviour, network conditions, fraud pressure, and data consistency across systems that weren’t designed to talk to each other. When verification fails, most…